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Custom software for hotels and hospitality

AI concierges, digital guest guides and custom software for hotels, B&Bs and holiday rentals, to answer guests in any language and take repetitive work off the front desk.

Our products
Kweendee and iiziguest
Languages
Over 50 with Kweendee
For guests
No app to download
Price
Fixed, per milestone

The same questions, at any hour

Guests always ask the same things: the Wi-Fi password, what time breakfast is, how check-in works, where to park, where to eat tonight. They ask in any language, often by message and often at eleven at night. At night the front desk is small or closed, and during the day these questions take time away from the guests who really need a person.

We know the problem well because we solve it with two products of our own, built for hotels and B&Bs.

What we build for hospitality

  • AI concierges that answer guests day and night, in their language, using only the property's own information
  • Digital guest guides with Wi-Fi, step-by-step check-in, house rules and neighbourhood tips on a map, opened from a QR code
  • Integrations between the property's website, the documents you already use and booking and payment systems
  • Custom web apps to manage properties, subscriptions, content and internal processes, for one property or several
  • Automations that take repetitive work off the front desk

Our products for hotels and B&Bs

Kweendee is an AI concierge for hotels and B&Bs. The property keeps its information where it already is - website pages, Notion, Google Docs, PDFs - and Kweendee indexes it and answers guests from it, in over 50 languages. It's added to the website with a single script, has its own page for links and QR codes, and logs conversations so staff see what guests ask. It's getting ready for launch, with the waitlist open.

iiziguest is a digital guest guide for B&Bs, live and sold by subscription. Hosts build the guide in about ten minutes from ready-made templates, add neighbourhood places from Google Places and translate it with one click; guests open it from a QR code, with no app and no login.

How we work with properties

It starts with a free 30-minute call where you tell us where the front desk loses the most time. If one of our products solves the problem, we'll tell you; if you need something custom, we scope a first fixed-price milestone, ideally in the low season so you're ready for the peaks. You always talk directly to the senior engineers building the software.

Services

What we build for this industry

Frequently asked questions

Do guests have to download an app?

No. What we build for guests opens in the browser, from a QR code in the room or a link sent before arrival - nobody wants to install an app for a three-night stay.

In how many languages do they answer guests?

Kweendee answers in over 50 languages, in whatever language the guest writes. iiziguest translates the whole guide, place tips included, by switching a language on with one click.

Can they connect to our system or the property's website?

Kweendee is added to any website with a single script and learns from the site's pages, Notion, Google Docs and documents. For PMSs, booking engines and other systems it depends on what they expose - we check it together in the call.

Do you also build custom software for a single property or a group?

Yes. Beyond our own products we build custom web apps, integrations and automations, in fixed-price milestones.

Let's ship something worth shipping.

Answer a 2-minute questionnaire, then we set up a 30-minute call: we talk through your project, scope a first milestone and tell you honestly if we're the right team.

Book a call →